FAQs

HOW DO I PLACE AN ORDER?
You can either: place your order on our website at redcoral.ca and click on wholesale; email your order to info@redcoral.ca; place your order over the phone at 1-866-788-7608 or fax it to 416-781-6819. You are also welcome to visit the showroom and one of our sales associates will be happy to help you!


HOW CAN I VIEW YOUR WHOLESALE PRODUCTS ON YOUR WEBSITE?

You can access our wholesale website at redcoral.ca and click on wholesale.

If you are a new customer, you have to register for an online account by filling in all the necessary information along with a username and password. Once submitted, please allow a minimum of 24 hours for a sales rep to review and approve your store.
If you are an existing customer with Red Coral Inc., you can contact us directly and we will assign a username and password to you to access our wholesale website. 

If you do not own a store, please go to www.redcoralfashion.com to access our retail website, or drop in at any of our store locations in the GTA. For store locations, click here: https://redcoralfashion.com/find-a-store


WHAT IS THE MINIMUM ORDER?
If you are a new customer, your first order's minimum order is $500.00 CAD before tax.

If you are a returning customer, the minimum order online is $300.00 CAD before tax.

The minimum for regular-priced items per style/colour is 3. The minimum for sale/clearance merchandise is 5.


WHERE IS THE SHOWROOM LOCATED?
The showroom is located at 99 Tycos Drive, North York, ON. M6B 1W3. If you would like to visit the showroom, please call 416-781-0447 to schedule an appointment ahead of time. We are open Monday to Friday 10am to 5:00pm.


I CAN'T SEE ANY PRODUCTS OR PRICING. WHAT DO I DO?
Please register to access our wholesale website.  If you still cannot see any information, please contact us at admin@redcoral.ca.


DO YOU PROVIDE CASH & CARRY?
Yes! Feel free to visit our showroom at 99 Tycos Drive, North York, ON. M6B 1W3 during business hours.


WHAT PAYMENTS DO YOU ACCEPT?
We accept cash, Visa and Mastercard.


WHERE DO YOU SHIP?
We ship within Canada, as well as the United States (duty charges may apply).


WHAT ARE YOUR SHIPPING COSTS?
Shipping varies depending on your location. Please contact us to get a quote.


WHAT DO I DO IF THE MERCHANDISE RECEIVED IS DAMAGED?
You can file a claim by emailing Rovi at rovi@redcoral.ca along with providing a photo of the damaged item(s). Please include your invoice number and store name when filing a claim


For further questions or concerns, please email info@redcoral.ca.